Since 2016, we’ve been measuring client satisfaction using a Customer Thermometer, receiving over 20,000 survey ratings and nearly 5,000 comments in that timespan. Our goal is to maintain a Net Promoter Score (NPS, a measure of customer satisfaction) of 90 or more from our customers.

CMS has moved forward with getting final approvals in updating the Home Health OASIS assessment version from ‘D1’ to ‘E’ effective next January 1, 2023. CMS is required to get approval from the Office of Management and Budget (OMB) as part of the process. As part of their information packet, CMS provided an OASIS change table, a revised OASIS-E form and an itemized list of each data element, along with their assumptions of estimated costs to implement. The estimate for the time clinicians will need to complete the 143 net changed data elements (see chart) will cost $340.9M annually with another $23.4M in one-time trainings.

The Medicare PDGM Prospective Payment System for Home Health recognized its second birthday on January 1st of this year. With two years of real-time data, I was interested in comparing the PDGM components and other key indicators to see how the second year compared to the first using the SHP National Database and the CMS CY 2022 Final Rule datasets. CMS also updated the Case-Mix Weights (CMWs) for each of the 432 Home Health Resource Groups (HHRGs) based on their analysis of CY 2020 claims (run as of July 12th, 2021). They used a four-step regression model that applied CY 2019 costs per visit (minutes) and non-routine supplies from claims to determine average resource use and the corresponding CMWs.

CareStat, a software platform that connects post-acute providers with hospitals/ACO, has added reports and analytics to include data from Skilled Nursing Facilities (SNFs). The previous version of CareStat included data only from home health agency (HHA) partners. Now health systems can proactively manage both their SNF and HHA networks to facilitate more effective care planning, quality oversight, and total cost-of-care management.

With the OASIS-E assessment form going into effect on January 1st, 2023, SHP is pleased to provide home health agencies with a complete side-by-side comparison of the OASIS-D1 and expected OASIS-E assessment forms. Items that have been added or removed between the two OASIS versions are indicated with color coding.

In the Medicare and Medicaid CY 2022 Home Health Prospective Payment System Rate Final Rule, CMS finalized the Home Health Value-Based Program (HHVBP) national expansion based on their original proposal. However, there is one exception - a one year delay in implementing the program. This is good news for providers in the 41 states which are currently not part of the CMMI HHVBP demonstration, but agencies are still expected to use this time to prepare.

The 2021 AHCA/NCAL National Quality Award Program recipients have been announced and we are extremely pleased to congratulate the impressive 105 SHP clients who received the award this year.

In the CY 2022 HH Proposed Rule, CMS is expanding the Home Health Value-Based Purchasing Program (HHVBP) to all 50 states effective January 1, 2022. HHVBP has been one of the few demonstration projects of the Center for Medicare and Medicaid Innovations (CMMI) that actually saved money. With the expected implementation soon approaching, home health agencies (HHAs) should take the time today to understand the HHVBP model design, the proposed CY 2022 performance year outcome measures, and the calculations that CMS will be using to determine whether your agency will be eligible for a bonus or penalty up to 5 percent of your agency’s Medicare FFS revenue.

The Center for Medicare and Medicaid Services (CMS) issued the CY 2022 Home Health (HH) Prospective Payment Rate proposed rule in the Federal Register last month and all eyes were focused on whether they would propose any rate adjustments based on changes in coding or other behaviors due to the implementation of the Patient-Driven Groupings Model (PDGM). Although CMS suggests that they have overpaid HH up to 6% compared to the prior PPS model, CMS kicked the can ahead again in the 2022 proposed rule.

This powerful new tool gives you intuitive widgets for a bird’s-eye view of performance with drill-downs to more detailed reports. Complete with adjustable widget parameters for a personalized analysis of what’s most important for you. Drag, drop and resize widgets for a fully customizable dashboard experience.