Improving network collaboration and patient care with real-time, actionable data

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CareStat is SHP’s comprehensive post-acute analytics solution that unites acute care providers, ACOs, payers, and physician groups with skilled nursing facilities (SNF) and home health agencies (HHA). Our goal is to jointly advance management of patient outcomes, operations, utilization, and post-acute provider partnerships.

In addition to SHP’s proprietary readmission algorithms, CareStat uses real-time OASIS (HHA) and MDS (SNF) data, to support patient management across the continuum of care.

Using CareStat solution helps your organization:

Reduce readmissions and lower length of stay
Enhance collaboration and partnership efforts
Improve referral patterns and patient satisfaction
Save time by simplifying data transfer of quality and outcome metrics

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Use Cases - Home Health
Use Cases - Skilled Nursing
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Build a high-performing network and gain control over patient outcomes

When it comes to managing trends in a numbers-driven industry, your organization knows the importance of actionable insights.

Your initiatives require the proper tools and know-how to operate at peak efficiency. With SHP, you can say goodbye to manual reporting and outdated data from post-acute providers and start improving both outcomes and patient care.

Our high customer satisfaction is reflected in a Net Promoter Score of 90 or more for the past four years, based on over 20,000 survey ratings and 5,000 comments since 2016.

Use real-time clinical quality and outcome dashboards to determine post-acute network health and individual entity performance
Compare network performance with state and national benchmarks
Delve in each patients’ clinical outcomes, hospitalizations, and other key KPIs
Access the home care Risk of Hospitalization algorithm to predict readmissions
Eliminate manual data collection processes with automated data feeds

CareStat Overview

Real-time Overview Dashboards

Real-time overview dashboards to understand readmission patterns, quality outcome measures, functional improvement scores, clinical benchmarks in a convenient, transparent, and secure manner

Patient-level Reporting

Quality reporting at the patient level to track and manage clinical and quality outcomes of those patients referred by your entity

Drill Down to Details

Stratify data by diagnosis codes, value-based program, or payer to dig even further into a post-acute provider’s performance

★ SHP only shares post-acute care data if permitted by its SNF and HHA customers.

Our Data Works for You

Understanding specific patient data helps prevent readmission, manage the length of stay, and develop individualized care plans by diagnosis. CareStat’s real-time reporting on your referred patients allows you to work directly with the post-acute providers to improve care planning by making timely adjustments when patient conditions change and facilitating better coordination among the acute and post-acute care providers.

Customer service with a proven track record

With a 98% customer retention rate, we know a thing or two about outstanding support.

Our high customer satisfaction is reflected in a Net Promoter Score of 90 or more for the past four years, based on over 20,000 survey ratings and 5,000 comments since 2016.

Working with SHP means being assigned a dedicated support team comprised of IT, an implementation manager, and a customer service manager to ensure all users are properly trained and serviced for the term of the agreement.

“CareStat enables us to get down to patient-level data, so that we can see not only how our providers are performing overall, but specifically, with our patients. Using the same trusted product across the entire network helps us to align on what the data means.”
- HonorHealth

Support data-driven care coordination among providers Access patient data in a convenient, transparent and secure way Focus on fair, accurate and timely review of data from multiple provider partners Use the largest proprietary dataset and benchmarks to identify improvements Eliminate manual
data collection of
key metrics

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