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A better way to track and improve
your quality with real-time data

SHP for Hospice

SHP for Hospice is a web-based, automated, real-time data solution that helps your hospice manage quality performance and meet the CMS Conditions of Participation (CoPs).

The SHP for Hospice solution helps your organization:

up arrow iconAutomate quality metrics reporting
training iconSupport QAPI requirements
star iconHelp optimize performance
with benchmarks
thumbs up iconImprove CAHPS Hospice performance

We help you automate data collection and improve quality

The SHP for Hospice solution has been tested by over 2,000 hospices nationwide – from small organizations with a few patients to top national chains serving thousands of individuals per year.

SHP for Hospice fuels the opportunity for your organization with:

  • Automatic data gathering and uploads
  • Actionable reports with real-time data that support CMS requirements
  • Ability to manage performance and market your hospice through comparison to the largest national database of hospices
  • Drilldowns for deeper analysis of issues at the individual patient and clinician levels
  • Fully automated CAHPS® Hospice surveys with individual clinician metrics, trends overtime and patient comments
  • Ability to group your SHP data by referral source to show them your value and grow your business

We work with your software vendor to automatically bring real-time data

SHP has built fully automated interfaces with most major hospice software vendors. This allows us to automatically transmit data, thus requiring no manual or development work from you or your team. Data pulls are typically done daily so real-time information is available to make daily decisions and take immediate corrective actions.


software vendor
With SHP, clinical leadership and MDs have real-time information which enables them to make timely plan of care changes that improve symptom control and improve satisfaction.
—Chief Operating Officer,
Optum Palliative and Hospice Care<

When you purchase SHP for Hospice,
you gain access to many valuable components

Hospice quality reports

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Data analytics and benchmarking

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CAHPS® Hospice Surveying

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And we’re here to help

Dedicated customer manager

We assign a customer manager to every SHP client. This person will help you get the most from your SHP for Hospice solution.

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Training on all subscribed products

We will make sure you get all the training you need to use our solution effectively - SHP University, webinars and dedicated group or individual sessions.

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Why SHP for Hospice?
Automatic data collection and display Real-time view into performance Largest benchmark database Compliance with CMS requirements Detailed reporting for all measures