CAHPS Hospice Survey
CAHPS Hospice Web-Mail Mode is Now Offered by SHP!
Starting with January 2026 decedents, this CMS-approved advancement combines the convenience of web-based surveys with traditional mail options. Experience higher response rates, faster completion times, reduced postage costs, and real-time response tracking—all while providing caregivers and families with flexible, convenient ways to share their feedback.
At SHP, we do more than just administer surveys. As a CMS-approved vendor for CAHPS Hospice web-mail mode, our goal is to help your organization turn data into a powerful part of your business strategy. With a CAHPS Hospice survey response rate amongst the highest in the industry and web-mail mode capabilities that can improve response rates, SHP represents the gold standard for benchmarking and performance improvement, while having well-established data integration with every major EHR.
Why SHP?
Extensive Experience
We've been helping healthcare organizations of all sizes administer surveys since 1996, mastering robust quality control and our quality validation process along the way. We go to great lengths to keep our clients compliant and avoid penalties from CMS.
Trusted Execution
SHP surveys millions of patients each year across a variety of healthcare settings. Our solution is built on proven methodologies and superior implementation that ensure reliable and accurate data collection.
Seamless Integration
Your survey results tell an essential part of the story. Our reports integrate patient responses with quality metrics, giving you the ability to link surveys to specific hospices and monitor performance in real time.
Unparalleled Support
With a 98% client retention rate, we know a thing or two about outstanding customer service. Working with SHP grants you one-on-one support from a dedicated strategic accounts manager to answer your questions and help you maximize our solution.
