The report contains a line item list showing where all the Case Mix points are being generated – essential for staff education and financial management.

Robin Dowell, Office of Clinical Standards at CMS, responded to our letter asking for guidance on the fall risk assessment dilemma this morning.

This dilemma paints agencies into a corner, and they answer 'no' to M1910 on OASIS, thus resulting in poor public scores.

With additional public reporting on the way for both home health and hospice, as well as performance-driven payment and stiffer competition, providers have to work differently than they have in the past.

Too many patients are admitted in the final 72 hours of life, creating havoc and distress for patients, family members and hospice providers.

How about the variance between case weights at RAP and Final Claim?

Two HHCAHPS administration tools are now at your disposal to make this possible.

Managers and executives can determine the impact of telemonitoring on hospitalization rates, Home Health Compare outcomes and a host of other metrics.

With the new interactive staff Overview and Scorecard reports no piece of information remains a mystery.

Shared clients can intelligently manage financial data, staff performance, clinical outcomes, patient satisfaction (HHCAHPS), CMS Home Health Compare scores and home care benchmarks – all from one dashboard.

Remember, interpersonal communication is determined to be the single most important contributor to patient satisfaction.