Mark your calendar to attend “Patient Satisfaction & STAR Ratings for Home Health & Hospice" Presented by Chris Attaya, SHP VP of Business Intelligence.
Customer satisfaction is the ultimate goal of any care provider. How can agencies work to improve current patient satisfaction results and what impact does satisfaction have on the new STAR Ratings for health care providers? This seminar will highlight how customer satisfaction scores for home health and hospice can be improved thru organizational quality improvement and communication management.