SHPBest ™
Hospice Caregiver Satisfaction Awards

SHPBest CAHPS Hospice Award

The annual SHPBest™ program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

SHPBest award recipients are determined by ranking the overall score for all SHP CAHPS Hospice clients. The provider with the best Overall Score in the SHP database receives the Best-of-the-Best Award. Providers that rank in the top 5% receive the Premier Performer award. Providers that rank in the top 20% receive the Superior Performer award. In addition, all award recipients must have scored better than or equal to the SHP national average for the period for each of the 8 publicly reported domains.

CAHPS Best-of-the-Best

The award for the hospice provider with the best Overall Score in the 2021 calendar year goes to:

Heartland Hospice Services, LLC
(Topeka, KS)

Congratulations on this outstanding achievement!

Consistent Excellence

Since this is the 5th year of the SHPBest™ program, we wanted to take the opportunity to shine the spotlight on providers that have received an SHPBest™ award every single year since the program began. The ability to sustain such a high level of quality over an extended period of time is truly a remarkable and noteworthy accomplishment!

Please use the link below to download the 2021 SHPBest™ CAHPS Award Recipient List and see the full list of award winners for the last calendar year.

Learn more about the 2021 SHPBest CAHPS Hospice Award Program Methodology.

View the 2021 SHPBest CAHPS Hospice Award Recipient List.