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Past Events

SHP Update: What is changing for OASIS-D?

Wednesday, December 5, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

The entire industry is working hard to prepare for the OASIS-D implementation on January 1st, 2019, and SHP is no exception. Over the second half of this year, our team has worked tirelessly to design and implement hundreds of updates and additions to the SHP for Agencies reporting suite, and we are happy to say that we plan on being 100% ready for the OASIS-D go-live in January. Please join us for a free webinar on Wednesday, December 5th, where we take you on a tour of the new and updated functionality that we will be implementing by the end of the year.

Registration Closed

NHIF Patient Satisfaction Benchmarking Program

Monday, November 12, 2018 10 am Pacific / 11 pm Mountain / 12 pm Central / 1 pm Eastern

National Home Infusion Foundation (NHIF) is offering home infusion providers the opportunity to participate in industry-wide benchmarking. To learn more about the program and answer any questions, Connie Sullivan, BSPharm, Vice President of Research and Innovation at NHIA, is conducting a webinar where that will provide an overview of the new Patient Satisfaction Benchmarking Program to begin in 2019. At the end of the program participants should be able to describe the participation criteria and procedures for enrolling in the program.

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Demystifying Home Health Risk Adjustments, Hosted by Elevating Home

Tuesday, November 6, 2018 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Free webinar on November 6, 2018, hosted by Elevating Home. SHP's Zeb Clayton and Chris Attaya will dive in and demystify how home health risk adjustments are calculated, provide insights on how your patient population and clinical practices can impact your scores, and provide helpful guidance on what you need to consider in managing your outcomes.

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PDGM is on the horizon - what now?

Thursday, October 25, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Netsmart and SHP on October 25th for a free webinar where we share the latest updates from CMS and review components of the proposed Patient-Driven Groupings Model (PDGM) program. You will learn the expected winners and losers of the new model, insights to help your agency prepare for a PDGM-like model, and how to work with your EHR partner to prepare for new requirements.

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SHP for Hospice: The better way to track and improve your quality

Wednesday, September 26, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join us September 26th to learn how SHP for Hospice can help you measure and improve quality in real-time, manage CAHPS Hospice Surveys, and ensure compliance with CMS hospice requirements.

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Welcome to the New SHP for Hospice Dashboard!

Wednesday, September 5, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

On August 21st 2018, SHP released significant enhancements to the hospice portion of the Dashboard. These updates included the release of a new widget that can be configured to display quality measures for all of the same data types as the Hospice Scorecard. Join us for an educational webinar to help you understand how to configure, and utilize these new features. We are confident that you will find these new tools to be powerful additions to your performance improvement arsenal!

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BKD/SHP Hospice Benchmark Leaders – New Benchmarks to Drive Your Hospice’s Success

Wednesday, August 22, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar, Mark Sharp from BKD will present findings of the first annual SHP and BKD joint benchmarking project to study the financial indicators of the hospices consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, Hospice Item Set (HIS) and CAHPS Hospice data to identify the characteristics of top performing hospices.

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Using Benchmarks to Drive Your Agency’s Success

Thursday, August 9, 2018 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

BKD’s Mark Sharp and Strategic Healthcare Programs’ (SHP) Chris Attaya will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25 percent for quality and financial performance. Join us as we combine financial, clinical, operational and Home Health Care Consumer Assessment of Healthcare Providers and Systems data to identify the characteristics of top-performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.

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A Timely Journey: Home Care to Hospice

Wednesday, June 20, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

HealthEast Hospice had over 50% of their patients pass away within 7 days of admission to their hospice program and an average length of stay well below the state and national benchmarks. The number of referrals from their home care were also lower than what they expected. Join guest lecturers Autumn Zehren and Micki Ranallo Schaefer as they describe how they used the Lean methodology to identify the root causes and process improvements that helped turn their situation around.

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BKD/SHP Benchmark Leaders – Using the Benchmarks to Drive Your Agency’s Success

Wednesday, May 16, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar, Mark Sharp from BKD will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.

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HHGM is Alive and Kicking – How Can You Prepare for What’s Next?

Tuesday, April 10, 2018 11 AM Pacific / 12 PM Central / 2pm EST

The Home Health Groupings Model (HHGM) was proposed, then withdrawn, but is now again front and center after components were included in the Continuing Resolution recently signed into law. Join us for a free webinar to learn the latest updates from CMS, a review of the proposed HHGM components, expected winners and losers of the new payment model, and how agencies can be successful.

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Demystifying Home Health Risk Adjustments

Wednesday, March 21, 2018 11 AM Pacific / 12 PM Central / 2pm EST

Join us for the "Demystifying Home Health Risk Adjustment" webinar to better understand the impact of risk adjustment on your outcomes.

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SHP for Home Infusion: A better way to manage your pharmacy and improve performance

Wednesday, January 31, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.

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Quality of Patient Care Star Rating Updates: What do you need to know?

Wednesday, January 24, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

CMS recently announced a change to the Home Health Quality of Patient Care (QoPC) Star ratings, the first since its inception. Join SHP at our upcoming webinar to look at the most recent change, its impact on your scores, how you can identify which QoPC quality measures to target to improve your star rating, and specific training needs for your staff that will lead to improved scores.

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Hospice Quality Reporting Data and Trends

Thursday, October 19, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join SHP and Devero for a webinar where we will share the latest insights on Hospice Quality Reporting (HQRP). We will review the latest HIS 2.0 data and trends in Hospice CAHPS data.

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Introduction to the SHP Hospice Scorecard Suite

Wednesday, June 28, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

As has been previously announced, SHP will be releasing a new Hospice Scorecard reporting suite that will be made available to all hospice organizations that utilize the SHP for Hospice solution. In order to prepare your organization to best utilize this powerful new tool, we invite you to join us for an educational webinar as we review the features available on these new reports and explain how they can be used to drive performance improvement and accountability at your organization.

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SHP Scorecards: Practical Applications for Compensation Incentive Models

Wednesday, June 7, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Having a structured performance improvement plan targeted at boosting your Star Ratings, HHVBP scores and referrals has never been more important to Home Health providers. Part of this process involves using incentives to motivate your staff and managers and align improvement plans with your quality goals. In this webinar, Atrio Home Care will share insights regarding how they successfully used SHP tools to motivate their staff with a compensation incentive program and improved their star rating from 3.5 to 5! This is a can’t-miss webinar for any organization that is looking to improve performance through accountability.

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A Deep Dive Into Readmissions Data: How Agencies Can Reduce Rates Further

Wednesday, May 24, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? SHP, in collaboration with Optima Healthcare Solutions are presenting a webinar on May 24th. Using data from the SHP database, they will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance.

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Value-Based Purchasing: First Year Perspectives

Wednesday, April 26, 2017 9 am Pacific / 10 pm Mountain / 11 pm Central / 12 pm Eastern

This webinar will explore the insights learned on the Home Health Value-Based Purchasing (HHVBP) program changes and trends in performances across the first 12 months. Join Chris Attaya of SHP and guest presenter Sue Payne of Corridor, as they share the operational/clinical best practices and lessons learned from agencies within HHVBP states.

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SHP for Hospice: Updates for HIS 2.0

Wednesday, April 5, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join SHP’s Zeb Clayton and Doug Balser as they discuss everything you need to know about the upcoming HIS 2.0 implementation, changes made to the SHP for Hospice reporting suite, and other hospice updates SHP has planned for 2017.

Registration Closed

It Takes a Village to Stay at Home Safely

Wednesday, February 22, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Christiana Care VNA identified an opportunity to reduce Acute Care Hospitalization (ACH) with the medically complex patient. Case conferences have been used as an effective solution to coordinate the plan of care among all disciplines, however, case conferences in the home care setting have been a challenge. Join Chris Attaya, VP of Business Intelligence at SHP, along with SHP guest faculty, Marybeth Glasheen-Wray, PT, MMSc., Rossana P. Tocci, MSN, RN, and Naomi R. Stump, as they share their experience in "working as a village" to develop an efficient, patient-centered, goal-driven case conference model, all while reducing ACH.

Registration Closed

Home Health Value-Based Purchasing – Trends and Reporting

Wednesday, December 14, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Chris Attaya and Zeb Clayton as they share the latest insights on VBP, including outcome measure trends and a new report we created to help agencies see how their Total Performance Scores (TPS) compare to others.

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CAHPS Hospice - How to improve performance, get ready for public reporting

Wednesday, November 9, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Chris Attaya, VP of Business Intelligence from Strategic Healthcare Programs (SHP) and guest speaker, Danielle Pierotti, RN, PhD, CENP, VP of Quality and Performance Improvement from VNAA, as they present the latest trends in CAHPS Hospice scores, explain how to read the voice of the caregiver in the numbers, and discuss how to create action plans for immediate, moderate and long ranging performance improvement.

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HQRP- How hospices are scoring and the changes to expect...

Wednesday, July 13, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Did you miss our hospice HQRP webinar on April 27th, 2016? If so, we’re happy to say that we will be doing an encore presentation of this popular webinar. We hope you'll join us!

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HQRP: How hospices are scoring and what changes to expect...

Wednesday, April 27, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join SHP’s Chris Attaya and Zeb Clayton as they provide insights on the hospice HQRP program changes and explore in detail hospice performance over the last couple of years.

Registration Closed

BKD/SHP Top Performers Leaderboard - Where do You Rank?

Wednesday, November 11, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar Mark Sharp from BKD, along with Chris Attaya, VP of Business Intelligence from SHP, present findings of the annual SHP and BKD joint benchmarking project where financial, clinical, operational, and HHCAHPS data are combined to identify the top performing agencies and their characteristics.

SHP for Home Infusion National Sales Webinar

Thursday, April 23, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join us to see how SHP can help your pharmacy improve efficiency and profitability by easily collecting data from your existing software

Star Ratings for Home Health - How do you rate?

Wednesday, April 15, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Webinar to review the details of how Star Rating works, how to interpret your Preview Reports, and teach you the right steps to achieve a high rating.

SHP CAHPS® Hospice National Sales Presentation

Wednesday, February 25, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

With two decades of experience working with hospices of all sizes, SHP is the CAHPS Hospice survey vendor of choice and we invite you to find out why.

Using the New SHPSolutions™ Dashboard

Wednesday, April 17, 2013 11:00am Pacific / 12:00pm Mountain / 1:00pm Central / 2:00pm Eastern

More than 900 home health and hospice providers have participated in the beta release of the SHPSolutions™ Dashboard, and 97 percent of those surveyed intend to keep the tool to help manage their business.

Registration Closed