Upcoming events

Webinar - PDGM: Year Four in Review

Wednesday, April 17, 2024

PDGM just finished four years as the new Medicare payment reimbursement for home health. With four years of real-time data, this free webinar will compare the trends of PDGM components, case-mix weights, LUPA rates, visits and more by leveraging SHP national benchmarks. This webinar will also cover details of CMS' approach to recalibrating HHRG rates each year and discuss changes we may see in CY 2024 based on the CMS Final Rule. Join Zeb Clayton, VP of Client Services and Chris Attaya, VP of Product Strategy as they delve deeper into thee insights and gain additional perspective on PDGM trends.

Past Events

Four to Avoid the Floor - Fall Management Through a Different Lens

Wednesday, April 17, 2024 9 am Pacific / 10 am Mountain / 11 pm Central / 12 pm Eastern

Are you tired of struggling with incident management and seeking real solutions to reduce fall occurrences in your facility? Look no further! We're thrilled to invite you to our upcoming webinar featuring expert insights and actionable strategies.

Discover SHP for Home Infusion Webinar

Wednesday, October 18, 2023 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.

Registration Closed

Discover SHP for Home Health Agencies Webinar

Wednesday, October 18, 2023 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

5,000+ home health agencies use SHP’s real-time data analytics and benchmarking software to maximize reimbursement, improve star ratings, increase referrals, motivate staff, and thrive under PDGM. We invite you to join us for a free, introductory webinar to learn how SHP can help you increase efficiency, reduce errors, and achieve your reimbursement and star rating potential.

Registration Closed

Webinar: Discover SHP for Hospice

Wednesday, October 11, 2023 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

How can your hospice perform at its best? Join us for a free webinar to learn how SHP for Hospice can help you measure and improve quality in real-time, improve staff performance, manage CAHPS Hospice Surveys, and market your hospice to increase referrals.

Registration Closed

Webinar: Understanding Your CASPER Report

Thursday, June 22, 2023 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Join our upcoming webinar on the CASPER report and unlock the power of data-driven quality improvement for Skilled Nursing Facilities.

Webinar: National Trends in SNF Citations & How to Avoid the Pitfalls

Thursday, June 22, 2023 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Join our upcoming webinar where Leann Miller, RN-C, LNHA, Senior Regulatory Consultant at Polaris, helps you understand trends in SNF citations and how to mitigate these compliance risks.

Registration Closed

Webinar: Using SHP to Improve your HHVBP Performance

Wednesday, March 22, 2023 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

The national expansion for Home Health Value-Based Purchasing Model (HHVBP) took effect on January 1st, 2023. Agencies can now download their Pre-Implementation Provider Reports (PIPR) reports to see how they are performing.

Registration Closed

Discover IntelliLogix™ for Skilled Nursing Webinar

Wednesday, February 8, 2023 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this challenging environment, skilled nursing facilities need all the support they can get to compete for referrals and maximize revenue. IntelliLogix™ by SHP can help. More than an MDS scrubber, our data analytics let you quickly identify problem areas that can negatively impact your future public scores, or future audits, allowing you to proactively improve. Join us for a free webinar to discover how SHP can help your SNF improve readmissions and star ratings, and be fully prepared for surveys.

Registration Closed

Webinar: Sufficient and Competent Nursing Staff

Wednesday, January 25, 2023 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

The MDS must be accurate, diagnoses must all be identified, GG coding decided upon, all by the end of the ARD for the 5-day MDS. Monitoring for possible Interim Payment Assessments and tracking Interrupted Stays are also required. The IDT must communicate effectively. Join us June 16th, for a free webinar where Cynthia Wilkins from Polaris Group will share best practices for running an effective PDPM meeting.

SNF Webinar: Denial Notices

Wednesday, August 24, 2022 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Be sure your team is up-to-date and in compliance with CMS required notices. Join us to learn about the new rules and best practices.

Webinar: Regulatory Changes to SOM Appendix PP – An Overview

Wednesday, August 10, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join industry expert, Hugh Heaton as he provides an overview of the 62 survey tags for which regulatory information was revised and/or added in the newly released SOM Appendix PP. Participants will be provided with a mapping tool that identifies each revised survey tag and the regulatory components that were revised and/or added. Register now for this great webinar.

Webinar: Discover IntelliLogix™ for Skilled Nursing

Wednesday, June 22, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this challenging environment, skilled nursing facilities need all the support they can get to compete for referrals and maximize revenue. IntelliLogix™ by SHP can help. More than an MDS scrubber, our data analytics let you quickly identify problem areas that can negatively impact your future public scores, or future audits, allowing you to proactively improve. Join us for a free webinar to discover how SHP can help your SNF improve readmissions and star ratings, and be fully prepared for surveys.

Skilled Nursing Webinar - Section GG

Wednesday, June 22, 2022 12 am Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Section GG coding accuracy is imperative for two reasons: the four new Outcome Measures for SNFQRP and Function Score qualifiers for PDPM. Join us as an industry expert reviews coding best practices and how Function Score and Outcome measures are calculated.

Webinar: Discover SHP for Home Infusion

Tuesday, May 17, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.

Registration Closed

Webinar: Discover SHP for Home Health Agencies

Wednesday, May 11, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Nearly 5,000 home health agencies use SHP’s real-time data analytics and benchmarking software to maximize reimbursement, improve star ratings, increase referrals, motivate staff, and thrive under PDGM. We invite you to join us for a free, introductory webinar to learn how SHP can help you increase efficiency, reduce errors, and achieve your reimbursement and star rating potential.

Registration Closed

Webinar: Medicare Skilled Documentation

Wednesday, April 20, 2022 12 am Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Are you satisfied with your Medicare Skilled Nursing Documentation? With PDPM, there could be greater scrutiny of nursing documentation to support skilled service. This webinar outlines how to document to support skilled services, MDS Coding for PDPM, and therapy in order to support claims and prevent denials.

Webinar: Emergency Preparedness

Thursday, March 31, 2022 12 am Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Is your staff aware of the ever-changing Emergency Preparedness Requirements that surveyors are looking for during the survey process? Join us as a special industry expert reviews the main emergency program components for compliance.

Webinar - PDGM: Year Two in Review

Wednesday, March 30, 2022

The Medicare PDGM Prospective Payment System for Home Health recognized its second birthday on January 1st of this year. With two years of real-time data, this free webinar will compare the PDGM components and other key indicators using the SHP National Database and the CMS CY 2022 Final Rule datasets. Join Zeb Clayton, VP of Client Services and Chris Attaya, VP of Product Strategy as they review the trends and analysis of PDGM, including how COVID-19 is impacting the results.

Medicare Basics - Skilled Nursing Webinar

Wednesday, March 16, 2022 12 am Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

With turnover of key staff and new hires, understanding Medicare basics is imperative to minimize Part A technical denials. Join a special industry expert as they review Medicare Part A benefits, key billing issues related to consolidated billing, eligibility requirements and more.

Discover SHP for Home Infusion in the New Year

Wednesday, February 9, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.

Registration Closed

Overview of F888 - COVID-19 Vaccination of Facility Staff

Wednesday, February 9, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join industry expert, Hugh Heaton, as he reviews the current COVID-19 Vaccination of Facility Staff requirements as implemented in the newly released F888 survey tag and its accompanying scope and severity grid.

Discover SHP for Home Health Agencies in the New Year

Wednesday, February 2, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Nearly 5,000 home health agencies use SHP’s real-time data analytics and benchmarking software to maximize reimbursement, improve star ratings, increase referrals, motivate staff, and thrive under PDGM. We invite you to join us for a free, introductory webinar to learn how SHP can help you increase efficiency, reduce errors, and achieve your reimbursement and star rating potential.

Discover SHP for Hospice in the New Year

Wednesday, January 26, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

How can your hospice perform at its best? Join us for a free webinar to learn how SHP for Hospice can help you measure and improve quality in real-time, improve staff performance, manage CAHPS Hospice Surveys, and market your hospice to increase referrals.

Consolidated Billing

Wednesday, January 19, 2022 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join us as a guest speaker covers consolidated billing rules including the 5 major categories and how to determine whether a service is an excluded service.

FY 2022 SNF Final Rules

Wednesday, November 17, 2021 10 am Pacific / 11 am Mountain / 12 pm Central / 1 pm Eastern

Join us as a guest speaker from Polaris Group shares the key CMS changes that went into effect October 1st for SNFs, including Payment Updates, PDPM Issues, Consolidated Billing, SNF Administrative Presumption, ICD-10 Mapping Updates, SNF VBP Changes, COVID-19 Vaccine Reporting and SNF QRP 2023 Changes.

Preparing for the Home Health Value-Based Purchasing (HHVBP) National Expansion

Wednesday, October 20, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

CMS has proposed to expand the Home Value-Based Purchasing (HHVBP) program to all 50 states effective January 1, 2022. For those agencies not in the 9 HHVBP demonstration states, there is a lot to learn from the last five years of the demo and the new changes that CMS is proposing. Join Zeb Clayton, VP of Client Services and Chris Attaya, VP of Product Strategy as they review the components that drive the model and how you should prepare for the HHVBP expansion.

Effective Communication Systems for SNFs - Triple Check

Wednesday, October 20, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Triple check reviews are essential for successful communication within skilled nursing organizations. This webinar is open to everyone in the SNF industry and will be presented by a guest speaker. This training will assist you in preventing Additional Development Requests (ADRs), starting with identifying communication systems. This training is to help SNFs implement effective communication systems in their daily stand-up meetings, weekly Medicare meetings, and monthly meetings.

Discover SHP for Hospice

Wednesday, September 29, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

How can your hospice perform at its best? Join us for a free webinar June 30th to learn how SHP for Hospice can help you measure and improve quality in real-time, improve staff performance, manage CAHPS Hospice Surveys, and market your hospice to increase referrals.

Registration Closed

Discover SHP for Home Health Agencies

Wednesday, August 18, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Nearly 5,000 home health agencies use SHP’s real-time data analytics and benchmarking software to maximize reimbursement, improve star ratings, increase referrals, motivate staff, and thrive under PDGM. We invite you to join us for a free, introductory webinar on Wednesday, August 18th to learn how SHP can help you increase efficiency, reduce errors, and achieve your reimbursement and star rating potential.

Registration Closed

SNF Notices

Wednesday, August 18, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Join us as special guest presenter, Cynthia Wilkins covers everything you need to know to ensure compliance with providing appropriate and timely Medicare beneficiary notices. Free SNF Webinar, August 18th.

Registration Closed

OASIS-D1 Risk-Adjustment Changes: What You Need to Know!

Wednesday, August 11, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Early in 2021, CMS released a number of updates to the risk-models for all Home Health Improvement outcomes. Among the updates made were the removal of M1242 (Pain), M2200 (Therapy Need), M1030 (IV Therapies, and M2030 (Injectable Meds) from all risk models for improvement outcomes. To help you understand the impact of these updates, please join Zeb Clayton and Chris Attaya for a National Webinar on Wednesday, August 11th 2021 at 11am PT / 2pm ET. This webinar will dig into the specific changes that were made to the risk models and how these updates may impact your scores.

Interim Payment Assessments - In's and Out's

Wednesday, July 21, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Learning the mechanics of when an Interim Payment Assessment (IPA) should be completed under PDPM rules is essential for success. Join us as special guest presenter, Cynthia Wilkins, covers everything you need to know to monitor for IPA triggers and complete IPAs correctly.

Registration Closed

New COVID-19 Vaccination Requirements (QSO Memo 21-19)

Wednesday, June 30, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

QSO Memo 21-19 introduced new vaccine immunization requirements for residents and staff. Join us June 30th for a free webinar where industry expert Hugh Heaton will cover everything you need to know and how these new requirements effect your organization.

Registration Closed

Effective PDPM Huddle Tips

Wednesday, June 16, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

The MDS must be accurate, diagnoses must all be identified, GG coding decided upon, all by the end of the ARD for the 5-day MDS. Monitoring for possible Interim Payment Assessments and tracking Interrupted Stays are also required. The IDT must communicate effectively. Join us June 16th, for a free webinar where Cynthia Wilkins from Polaris Group will share best practices for running an effective PDPM meeting.

BKD/SHP Top Performers Leaderboard – Analyzing Cost Trends

Wednesday, June 16, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Wound care patients are the most expensive to care for in home health. Understanding the clinical picture of wound patients in comparison to patients in other PDGM clinical groups is important. Join our free webinar on June 9th for a deep dive and case examples into optimizing and managing Wound care patients under PDGM.

Optimizing and Managing Wound Care Patient Outcomes under PDGM

Wednesday, June 9, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Wound care patients are the most expensive to care for in home health. Understanding the clinical picture of wound patients in comparison to patients in other PDGM clinical groups is important. Watch this free webinar on-demand for a deep dive and case examples into optimizing and managing Wound care patients under PDGM.

Waivers for COVID-19 - Impact on SNF Operations

Wednesday, April 21, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Does your team understand how Section 1135 waivers affect your facility? Understanding the waivers and how they impact the facility is critical. Join us as special guest speaker, Cynthia Wilkins from Polaris Group, shares what the waivers mean to you and how to bill Medicare during this crisis.

Registration Closed

PDGM – Lessons Learned from 2020

Wednesday, April 21, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Now that we are more than a year past the implementation of PDGM, the timing is right to review some beneficial insights and analyses regarding PDGM and how COVID-19 is impacting the results. Join us for a free webinar April 21st. Our presenters Zeb Clayton and Chris Attaya will take a deep dive into the data, discuss lessons learned, and help you to prepare for possible changes in 2022.

Discover IntelliLogix™ for Skilled Nursing

Wednesday, March 17, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this challenging environment, skilled nursing facilities need all the support they can get to compete for referrals and maximize revenue. IntelliLogix™ by SHP can help. More than an MDS scrubber, our data analytics let you quickly identify problem areas that can negatively impact your future public scores, or future audits, allowing you to proactively improve. Join us for a free webinar March 17th to discover how SHP can help your SNF improve readmissions and star ratings, and be fully prepared for surveys.

Registration Closed

Emergency Preparedness Requirements for Long-Term Care

Wednesday, March 17, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Is your staff aware of the new/revised Emergency Preparedness Requirements that went into effect in 2019? Is COVID-19 part of your risk assessment? Join us for a free webinar where Cynthia Wilkins from Polaris Group, will cover the four main components of the Emergency Program. The webinar will prepare you to implement policies and procedures that are in compliance with 2019 requirements.

Registration Closed

Changes to the LTC Survey Process

Wednesday, February 24, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

What are the latest changes to LTC survey and how do they affect your facility? Join us for a free skilled nursing webinar on February 24th, where industry expert Hugh Heaton will review recent changes to the LTC survey process and procedures, and take an in-depth look at new and revised survey forms.

SNF Five Star Rating Changes and Impact

Wednesday, February 17, 2021 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

What are the latest 5 star changes for nursing homes due to COVID-19, and how could they impact your star rating? Join us for a free webinar on February 17th, where we review the 5 Star Rating system for SNFs and show you strategies for improving your Star Score.

Registration Closed

How home health providers can use SHP Scorecards to market to referrers

Wednesday, January 27, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

With the latest reporting “freeze” on Medicare Home Health Compare, it is important to provide your hospitals and referrers with the quality outcome data they need to make their referral decisions. The SHP Scorecard is powerful tool to share the data that is important to them: 30-day Readmissions Rates, Timely Initiation of Care results, HHCAHPS scores and much more. Join us on January 27th to learn how customers are using the Scorecard to show their value.

Compliance with Facility-Initiated Discharge Requirements

Wednesday, January 13, 2021 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join industry expert Hugh Heaton as he covers an overview of the OIG’s investigative process into facility-initiated discharges—including helpful resources to use in determining the facility’s compliance level with facility-initiated discharges.

Medicare Basics

Wednesday, December 16, 2020 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

With turnover of key staff and new hires, understanding Medicare basics is imperative to minimize Part A technical denials. Join us December 16th, for a free webinar where you'll learn how to identify Medicare Part A eligible residents and understand Medicare Part A eligibility criteria.

Registration Closed

New Reports for Risk and Impact of Hospitalizations

Tuesday, December 15, 2020

Free, on-demand webinar. Please join SHP’s VP of Client Services, Zeb Clayton, and Doug Balser, Education Development Manager, as they introduce SHP's new Hospitalization Impact and Risk of Hospitalization Patient Detail reports, which will provide valuable insights into patient risk factors and their effect on your Acute Care hospitalization rate.

Hold effective meetings with your home care network providers

Monday, December 14, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free webinar series for hospitals, health systems, and ACOs. Take your home health provider network to the next level by using real-time data to collaborate more closely with your partners and solve your toughest post-acute challenges. Join us December 14th to learn how HonorHealth uses CareStat® to improve home health agency relationships and provider meetings.

Registration Closed

AHCA/NCAL 2020 Session: Enhanced Enforcement Penalties for Infection Control Deficiencies

Tuesday, October 27, 2020

On June 1, 2020, CMS released a memo detailing the enhanced enforcement penalties that facilities now face for deficiency citations related to infection control violations. CMS will impose penalties for any deficiency associated with infection control requirements at a scope and severity level of D or above. Our free on-demand webinar will cover the factors that drive the penalty assessment, criteria used, penalties assessed and how the NHSN COVID-19 Weekly Reporting Data is used.

Tools for successful management of a home care network — Part I

Thursday, October 1, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free webinar series for hospitals, health systems, and ACOs. Take your home health provider network to the next level by using real-time data to collaborate more closely with your partners and solve your toughest post-acute challenges. Join us October 1st to learn how to enhance your network, identify high risk patients, improve quality outcomes, and lower readmission rates.

Registration Closed

The Limited English Proficiency (LEP) Regulatory Requirements

Monday, August 24, 2020

Facility requirements to provide language assistance services were updated on June 19, 2020 and will become effective August 18, 2020. Join industry expert, Hugh Heaton as he shares the four elements that will determine the facility’s level of compliance, the provision of translation services (oral and written), required notices and staff training requirements. Indispensable support documentation is included.

Enhanced Enforcement Penalties for Infection Control Deficiencies

Monday, July 20, 2020

CMS announced enhanced enforcement penalties that facilities now face for deficiency citations related to infection control violations. CMS will impose penalties for any deficiency associated with infection control requirements at a scope and severity level of D or above. Free webinar covers factors that drive the penalty assessment, criteria used, penalties assessed and how the NHSN COVID-19 Weekly Reporting Data is used.

New Dashboard Tools for Clinical Performance & Public Reporting

Wednesday, July 8, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Please join Zeb Clayton, SHP VP of Client Services, and Doug Balser, SHP Education Development Manager, as they introduce our suite of new dashboard views designed to facilitate clinical performance monitoring and quality improvement workflows. These new features are designed to make it easier for home health agencies to identify focus areas and improve quality under publicly-reported measures and clinical composites for your staff members, teams, providers, referral sources, and more.

Revisiting the Independent IDR Process

Wednesday, July 1, 2020

With the advent of the new Enhanced Enforcement for Infection Control Deficiencies CMS implemented on June 1, 2020, it is critical that facilities consider the IIDR process to challenge compliance issues. Free webinar reviews the essential steps of the IIDR process, the new enhanced enforcement remedies, and supporting documentation to assist in the IIDR process.

Patient Care and Financial Success in the PDGM Payment World

Wednesday, June 17, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

On-Demand Webinar: Join SHP's Chris Attaya and guest presenter Sue Payne from Corridor, as they review the latest updates from CMS and initial learnings now that PDGM has been implemented. Case studies are presented focusing on care of the patient under PDGM with specific primary diagnoses. Additional focus is on key clinical, operational and financial considerations to be successful under PDGM. Presenters also review real-time data of the latest benchmarks under the new PDGM payment world.

New SHP Dashboard Tools for PDGM Revenue & Alert Management

Wednesday, May 20, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Please join Zeb Clayton, SHP VP of Client Services, and Doug Balser, SHP Education Development Manager, as they unveil the powerful new Dashboard tools that SHP has developed to help your organization maximize revenue and quality opportunities by effectively monitoring alert utilization and key PDGM revenue metrics. We are confident that these new features will quickly become invaluable tools in your performance improvement arsenal!

Registration Closed

Assessing Cash Flow Impact from PDGM and COVID-19

Wednesday, May 13, 2020 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Free, On-demand PDGM and COVID-19 cash flow webinar. Understanding cash flow impact and opportunities in today’s unprecedented times is critical for maintaining a healthy organization. The current public health emergency has significantly affected home health agency care delivery, operations and cash flow, while at the same time creating numerous financial opportunities for grants, stimulus dollars, and other financial support. This session will provide an overview of financial opportunities currently available to home health agencies and will provide insights into assessing the impact of PDGM on operations and cash flow by focusing on key performance indicators.

COVID-19 PDPM/MDS Impact

Monday, May 4, 2020

Accurate coding of the MDS remains an essential part of our practice, even in the midst of a worldwide pandemic. Join Jill Peugh, VP Clinical Analytics as she covers the recent guidelines and waivers impacting PDPM and the coding of COVID-19 on the MDS.

SNF Therapy Services During COVID-19

Monday, April 13, 2020

During the COVID-19 pandemic, therapy services are still essential for the care of residents in a SNF. Best practices for provision of all services are being update frequently as the CDC and CMS release guidelines for practice settings and use of PPE. Watch free, on-demand webinar that covers the recent guidelines and precautions that should be considered when providing therapy services in the SNF.

COVID-19 Survey Process for Nursing Homes

Sunday, April 5, 2020

Industry professionals Hugh Heaton—Subject Matter Expert and Greg Seiple—RN and VP of Informatics with over 25 years’ experience in Clinical Services provide an overview of the COVID-19 Focused survey process and expected outcomes.

PDPM: Practical Tools and Strategic Insights

Thursday, March 12, 2020 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free PDPM webinar March 12th. The new Patient-Driven Payment Model (PDPM) is the first major update to the Medicare skilled nursing PPS in two decades. In this discussion, industry leaders will share practical tools for providers and strategic insights to the latest trends since the implementation of PDPM.

SHP for Skilled Nursing: Performance platform built for today

Wednesday, December 18, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

SNF's in today's Value-Based Purchasing and PDPM environment need access to the data and tools that can set them up for success. SHP for Skilled Nursing is a real-time performance improvement platform built for today. Join us December 18th as we give an overview of this powerful program. You'll learn how SHP can help your SNF improve readmissions, outcomes, and win at PDPM.

PDPM is here – Top 10 tasks to check off your list for success

Wednesday, December 11, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free PDPM webinar December 11th. The new Patient-Driven Payment Model (PDPM) is the first major update to the Medicare skilled nursing PPS in two decades and went live just weeks ago. In this discussion, industry leaders will share what administrators need to know, primarily from a clinical and operational perspective, now looking back two months after going live. Session participants will hear from senior living CPAs & advisors on the top 10 tasks to check off your PDPM list as you look to succeed post-implementation.

PDGM: Is Your Revenue Cycle Prepared?

Wednesday, December 4, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free PDGM webinar, on-demand. The implementation of home health Medicare Patient-Driven Groupings Model (PDGM) is quickly approaching, and the impact to the revenue cycle and cash flow is significant. Aaron Little from BKD shares the latest information on revenue cycle preparation impact issues, including new claim coding requirements, revenue cycle documentation workflow strategies, cash flow impact estimates and new billing documentation requirements.

PDGM: Shifting Therapy from Volume to Value

Wednesday, November 13, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Free PDGM webinar, watch on-demand. With the new Patient-Driven Groupings Model (PDGM) quickly approaching, therapists must reinvent their focus from number of visits, to the value they bring to agency outcomes. This session will describe the value to revenue through contributions to accurate OASIS coding; the value to cost effectiveness through patient engagement and good care coordination; and the value to clinical outcomes through using appropriate skill sets for our most common home health diagnoses and conditions.

Registration Closed

HHVBP – Deep Dive into the Data and CY 2019 Changes

Wednesday, November 6, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In the CY 2019 Home Health Final Rule, CMS dramatically changed the scoring methodology for the Home Health Value-based Purchasing Program (HHVBP) pilot. The new Composite Measures are complicated and the reweighting changes the emphasis of which measures will impact your TPS scores. Join us November 6th for a webinar where we'll take a deeper dive into the rule changes, insightful TPS analyses, and trends over the past three years. They will also review the recently released new SHP HHVBP reports for Performance Year 4.

Demystifying Home Health Risk Adjustments (OASIS-D Update)

Wednesday, October 30, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

With the change from OASIS-C2 to OASIS-D, CMS has implemented a new outcome risk model for the first time in 8 years. Join our webinar to learn how home health risk adjustments are calculated, highlight changes in the new risk model, provide insights on how your patient population and clinical practices can impact your scores, and review helpful guidance on what you need to consider in managing your outcomes.

Registration Closed

Episode Management Driving Clinical Impact of PDGM

Wednesday, October 9, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

The Patient-Driven Groupings Model (PDGM) is driven by a multitude of clinical factors that calculate the 30-day payment. Join us October 9th for a webinar where Karen Vance of BKD Health Care Group describes Episode Management as a model for Clinical Managers to ensure OASIS data and diagnosis coding accuracy, develop effective and cost-efficient interdisciplinary plans of care and provide oversight to utilization and LUPA management over the two 30-day PDGM payment periods.

Managing Utilization Under PDGM with Star Ratings in Mind

Wednesday, June 26, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

This webinar will review how agency outcomes affect star ratings under the Patient-Driven Groupings Model (PDGM). Case studies will be presented focusing on care of the patient with a specific primary diagnosis and differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients, and exploring some of the PDGM analytics in preparing for the new Model.

BKD/SHP Benchmark Leaders – How Best Practice Home Care Agencies Get Their Results

Wednesday, April 24, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar, Mark Sharp from BKD will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 20% for quality and financial performance. Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing home health agencies. We’ll also share findings from survey results on the operational approaches and strategies these top performing agencies use to achieve optimal results.

Webinar: National Healthcare at Home Study provides insights to improving HHVBP TPS scores

Tuesday, January 22, 2019 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

HHVBP launches January 1, 2023 for all certified HHA’s. In reviewing scores from the CMMI Pilot, OASIS-based scores improved across the five years of the demonstration, where HHCAHPS and Hospitalizations lagged behind. With 65% of the Total Performance Score (TPS) coming from the two Claims-based and five HHCAHP-based measures, what insights can we gather by looking at the Berry Dunn National Healthcare at Home study. Join Lindsay Doak, National Study Director at Berry Dunn and Chris Attaya as they share results from the National Study on the correlations to measure scores that will help improve your TPS scores.

SHP Update: What is changing for OASIS-D?

Wednesday, December 5, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

The entire industry is working hard to prepare for the OASIS-D implementation on January 1st, 2019, and SHP is no exception. Over the second half of this year, our team has worked tirelessly to design and implement hundreds of updates and additions to the SHP for Agencies reporting suite, and we are happy to say that we plan on being 100% ready for the OASIS-D go-live in January. Please join us for a free webinar on Wednesday, December 5th, where we take you on a tour of the new and updated functionality that we will be implementing by the end of the year.

NHIF Patient Satisfaction Benchmarking Program

Monday, November 12, 2018 10 am Pacific / 11 pm Mountain / 12 pm Central / 1 pm Eastern

National Home Infusion Foundation (NHIF) is offering home infusion providers the opportunity to participate in industry-wide benchmarking. To learn more about the program and answer any questions, Connie Sullivan, BSPharm, Vice President of Research and Innovation at NHIA, is conducting a webinar where that will provide an overview of the new Patient Satisfaction Benchmarking Program to begin in 2019. At the end of the program participants should be able to describe the participation criteria and procedures for enrolling in the program.

Demystifying Home Health Risk Adjustments, Hosted by Elevating Home

Tuesday, November 6, 2018 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

Free webinar on November 6, 2018, hosted by Elevating Home. SHP's Zeb Clayton and Chris Attaya will dive in and demystify how home health risk adjustments are calculated, provide insights on how your patient population and clinical practices can impact your scores, and provide helpful guidance on what you need to consider in managing your outcomes.

PDGM is on the horizon - what now?

Thursday, October 25, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Netsmart and SHP on October 25th for a free webinar where we share the latest updates from CMS and review components of the proposed Patient-Driven Groupings Model (PDGM) program. You will learn the expected winners and losers of the new model, insights to help your agency prepare for a PDGM-like model, and how to work with your EHR partner to prepare for new requirements.

Welcome to the New SHP for Hospice Dashboard!

Wednesday, September 5, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

On August 21st 2018, SHP released significant enhancements to the hospice portion of the Dashboard. These updates included the release of a new widget that can be configured to display quality measures for all of the same data types as the Hospice Scorecard. Join us for an educational webinar to help you understand how to configure, and utilize these new features. We are confident that you will find these new tools to be powerful additions to your performance improvement arsenal!

BKD/SHP Hospice Benchmark Leaders – New Benchmarks to Drive Your Hospice’s Success

Wednesday, August 22, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar, Mark Sharp from BKD will present findings of the first annual SHP and BKD joint benchmarking project to study the financial indicators of the hospices consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, Hospice Item Set (HIS) and CAHPS Hospice data to identify the characteristics of top performing hospices.

Using Benchmarks to Drive Your Agency’s Success

Thursday, August 9, 2018 12 pm Pacific / 1 pm Mountain / 2 pm Central / 3 pm Eastern

BKD’s Mark Sharp and Strategic Healthcare Programs’ (SHP) Chris Attaya will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25 percent for quality and financial performance. Join us as we combine financial, clinical, operational and Home Health Care Consumer Assessment of Healthcare Providers and Systems data to identify the characteristics of top-performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.

A Timely Journey: Home Care to Hospice

Wednesday, June 20, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

HealthEast Hospice had over 50% of their patients pass away within 7 days of admission to their hospice program and an average length of stay well below the state and national benchmarks. The number of referrals from their home care were also lower than what they expected. Join guest lecturers Autumn Zehren and Micki Ranallo Schaefer as they describe how they used the Lean methodology to identify the root causes and process improvements that helped turn their situation around.

BKD/SHP Benchmark Leaders – Using the Benchmarks to Drive Your Agency’s Success

Wednesday, May 16, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar, Mark Sharp from BKD will present findings of the annual SHP and BKD joint benchmarking project as they study the financial indicators of the agencies consistently in the top 25% for quality and financial performance. Please join us in this presentation as we combine financial, clinical, operational, and HHCAHPS data to identify the characteristics of top performing agencies. We’ll also consider how these benchmark leaders are positioned for anticipated payment reforms.

HHGM is Alive and Kicking – How Can You Prepare for What’s Next?

Tuesday, April 10, 2018 11 AM Pacific / 12 PM Central / 2pm EST

The Home Health Groupings Model (HHGM) was proposed, then withdrawn, but is now again front and center after components were included in the Continuing Resolution recently signed into law. Join us for a free webinar to learn the latest updates from CMS, a review of the proposed HHGM components, expected winners and losers of the new payment model, and how agencies can be successful.

SHP for Home Infusion: A better way to manage your pharmacy and improve performance

Wednesday, January 31, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Over 120 home infusion pharmacies already use SHP’s real-time data solution to improve quality and patient satisfaction. We invite you to find out more about how the SHP for Home Infusion solution can help you improve your performance. In this webinar we'll explore how the SHP for Home Infusion product can help your pharmacy stay competitive and support your patients.

Quality of Patient Care Star Rating Updates: What do you need to know?

Wednesday, January 24, 2018 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

CMS recently announced a change to the Home Health Quality of Patient Care (QoPC) Star ratings, the first since its inception. Join SHP at our upcoming webinar to look at the most recent change, its impact on your scores, how you can identify which QoPC quality measures to target to improve your star rating, and specific training needs for your staff that will lead to improved scores.

Hospice Quality Reporting Data and Trends

Thursday, October 19, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join SHP and Devero for a webinar where we will share the latest insights on Hospice Quality Reporting (HQRP). We will review the latest HIS 2.0 data and trends in Hospice CAHPS data.

Introduction to the SHP Hospice Scorecard Suite

Wednesday, June 28, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

As has been previously announced, SHP will be releasing a new Hospice Scorecard reporting suite that will be made available to all hospice organizations that utilize the SHP for Hospice solution. In order to prepare your organization to best utilize this powerful new tool, we invite you to join us for an educational webinar as we review the features available on these new reports and explain how they can be used to drive performance improvement and accountability at your organization.

SHP Scorecards: Practical Applications for Compensation Incentive Models

Wednesday, June 7, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Having a structured performance improvement plan targeted at boosting your Star Ratings, HHVBP scores and referrals has never been more important to Home Health providers. Part of this process involves using incentives to motivate your staff and managers and align improvement plans with your quality goals. In this webinar, Atrio Home Care will share insights regarding how they successfully used SHP tools to motivate their staff with a compensation incentive program and improved their star rating from 3.5 to 5! This is a can’t-miss webinar for any organization that is looking to improve performance through accountability.

A Deep Dive Into Readmissions Data: How Agencies Can Reduce Rates Further

Wednesday, May 24, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? SHP, in collaboration with Optima Healthcare Solutions are presenting a webinar on May 24th. Using data from the SHP database, they will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance.

Value-Based Purchasing: First Year Perspectives

Wednesday, April 26, 2017 9 am Pacific / 10 pm Mountain / 11 pm Central / 12 pm Eastern

This webinar will explore the insights learned on the Home Health Value-Based Purchasing (HHVBP) program changes and trends in performances across the first 12 months. Join Chris Attaya of SHP and guest presenter Sue Payne of Corridor, as they share the operational/clinical best practices and lessons learned from agencies within HHVBP states.

SHP for Hospice: Updates for HIS 2.0

Wednesday, April 5, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join SHP’s Zeb Clayton and Doug Balser as they discuss everything you need to know about the upcoming HIS 2.0 implementation, changes made to the SHP for Hospice reporting suite, and other hospice updates SHP has planned for 2017.

It Takes a Village to Stay at Home Safely

Wednesday, February 22, 2017 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Christiana Care VNA identified an opportunity to reduce Acute Care Hospitalization (ACH) with the medically complex patient. Case conferences have been used as an effective solution to coordinate the plan of care among all disciplines, however, case conferences in the home care setting have been a challenge. Join Chris Attaya, VP of Business Intelligence at SHP, along with SHP guest faculty, Marybeth Glasheen-Wray, PT, MMSc., Rossana P. Tocci, MSN, RN, and Naomi R. Stump, as they share their experience in "working as a village" to develop an efficient, patient-centered, goal-driven case conference model, all while reducing ACH.

Home Health Value-Based Purchasing – Trends and Reporting

Wednesday, December 14, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Chris Attaya and Zeb Clayton as they share the latest insights on VBP, including outcome measure trends and a new report we created to help agencies see how their Total Performance Scores (TPS) compare to others.

CAHPS Hospice - How to improve performance, get ready for public reporting

Wednesday, November 9, 2016 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join Chris Attaya, VP of Business Intelligence from Strategic Healthcare Programs (SHP) and guest speaker, Danielle Pierotti, RN, PhD, CENP, VP of Quality and Performance Improvement from VNAA, as they present the latest trends in CAHPS Hospice scores, explain how to read the voice of the caregiver in the numbers, and discuss how to create action plans for immediate, moderate and long ranging performance improvement.

BKD/SHP Top Performers Leaderboard - Where do You Rank?

Wednesday, November 11, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

In this SHP webinar Mark Sharp from BKD, along with Chris Attaya, VP of Business Intelligence from SHP, present findings of the annual SHP and BKD joint benchmarking project where financial, clinical, operational, and HHCAHPS data are combined to identify the top performing agencies and their characteristics.

Registration Closed

SHP for Home Infusion National Sales Webinar

Thursday, April 23, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Join us to see how SHP can help your pharmacy improve efficiency and profitability by easily collecting data from your existing software

Registration Closed

Star Ratings for Home Health - How do you rate?

Wednesday, April 15, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Webinar to review the details of how Star Rating works, how to interpret your Preview Reports, and teach you the right steps to achieve a high rating.

Registration Closed

SHP CAHPS® Hospice National Sales Presentation

Wednesday, February 25, 2015 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

With two decades of experience working with hospices of all sizes, SHP is the CAHPS Hospice survey vendor of choice and we invite you to find out why.

Registration Closed

SHP/BKD Hospice Operations Leaderboard: Where do you Rank?

Thursday, August 28, 2014 11 am Pacific / 12 pm Mountain / 1 pm Central / 2 pm Eastern

Each year, BKD and SHP combine their clinical and financial data to create the SHP/BKD Leaderboard for Home Health, and this year it’s being done for Hospice!

Registration Closed

Using the New SHPSolutions™ Dashboard

Wednesday, April 17, 2013 11:00am Pacific / 12:00pm Mountain / 1:00pm Central / 2:00pm Eastern

More than 900 home health and hospice providers have participated in the beta release of the SHPSolutions™ Dashboard, and 97 percent of those surveyed intend to keep the tool to help manage their business.